Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Quality degradation - United States (US) - 8/28/25

Incident Report for Telesign System

Resolved

Date: 8/28/25
Start Time: 8:11AM PST
End Time: 8:25AM PST

Summary:

Previously reported quality degradation toward United States (US) is now resolved.
Customers that send SMS messages to users should not experience any difficulties in message delivery

If you have any questions, please contact us at support@telesign.com.

Posted Aug 28, 2025 - 08:48 PDT

Identified

Date: 8/28/25
Start Time: 8:11AM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward United States (US). Customers that send SMS messages to users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Aug 28, 2025 - 08:17 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).