Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - Canada (CA) - Multiple operators - 02/17/26

Incident Report for Telesign System

Resolved

Date: 02/17/26
Start Time: 12:05 AM PST
End Time: 12:30 AM PST

We received notification that the network issues previously reported by Multiple Operators from Canada have been resolved. Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Feb 17, 2026 - 00:50 PST

Investigating

Issue: CA - Multiple Operators Quality degradation

Date: 02/17/26
Start Time: 12:05AM PST
End Time: To be posted
Summary:

We currently experience quality degradation toward Canada -Multiple Operators.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.
Posted Feb 17, 2026 - 00:13 PST
This incident affected: SMS/SMS Verify - NA & LATAM (Canada).