Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - China (CN) - Multiple Opertors - [12/25/25]

Incident Report for Telesign System

Resolved

Date: 12/25/25
Start Time: 06:50 AM PST
End Time: 7:39 AM PST

Summary:

The SMS delivery degradation toward China (CN) affecting multiple operators has been successfully resolved. All services are now functioning normally.

We apologize for any inconvenience caused and thank you for your patience.

If you have any questions, please contact us at support@telesign.com.
Posted Dec 25, 2025 - 07:42 PST

Identified

Date: 12/25/25
Start Time: 06:50 AM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward China (CN) - Multiple Opertors. Customers that send SMS messages to Multiple Opertors users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Dec 25, 2025 - 07:11 PST
This incident affected: SMS/SMS Verify - APAC (China).