Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Brazil (BR) - Claro (724/05;12;38)

Incident Report for Telesign System

Resolved

Start Time: 05:10 AM PDT - 06/11/25
End Time: 10:35 AM PDT - 06/11/25
We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01007877

Posted Jun 11, 2025 - 10:36 PDT

Investigating

Issue: Operator - Claro (724/05;12;38) Quality degradation

Start Time: 05:10 AM PDT - 06/11/25
End Time: to be postes

Summary:

We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01007877

Posted Jun 11, 2025 - 05:29 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries, Brazil).