Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10) - 05/27/2026

Incident Report for Telesign System

Resolved

Start Time: 08:33 PM PDT - 05/27/2026
End Time: 09:44 PM PDT - 05/27/2026

We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01178510

Posted May 27, 2026 - 22:44 PDT

Investigating

Start Time: 08:33PM PDT - 05/27/2026
End Time: Ongoing

We received notification that MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01178510

Posted May 27, 2026 - 20:40 PDT

This incident affected: SMS/SMS Verify - EMEA (EMEA - All countries, Saudi Arabia).