Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Major Outage

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Operator Service Alert - Colombia (CO) - Telefonica Moviles Colombia S.A. (Movistar) (732/001;102;123;154)

Incident Report for Telesign System

Resolved

Start Time: 5:30 AM PST - 11/05/25
End Time: 9:22 AM PST - 11/05/25

We received notification that the network issues previously reported by Telefonica Moviles Colombia S.A. (Movistar) from Colombia (CO) have been resolved. Telefonica Moviles Colombia S.A. (Movistar) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Posted Nov 05, 2025 - 09:57 PST

Investigating

Issue: Colombia (CO) - Telefonica Moviles Colombia S.A. (Movistar) - Quality degradation

Start Time: 5:30AM PST - 11/05/25
End Time: Ongoing

Summary:

We received notification that Telefonica Moviles Colombia S.A. (Movistar) from Colombia is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

Posted Nov 05, 2025 - 06:17 PST

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries, Colombia).