Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Porting History and Sim Swap Service Alert - Colombia

Incident Report for Telesign System

Identified

Date: 05/09/2026
Start Time: 03:28 PM PDT
End Time: Ongoing

We received notification from our partner that Porting History and Sim Swap are currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted May 08, 2026 - 16:00 PDT

This incident affects: Phone ID Porting History - NA & LATAM (Colombia) and Phone ID SIM Swap - NA & LATAM (Colombia).