Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Active events

See more

Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Service Alert - Brazil (BR) - Claro (724/05;12;38) - 03/27/2026

Incident Report for Telesign System

Resolved

Date:03/27/2026
Start Time: 02:30 AM PDT
End Time: 08:30=5 AM PDT

We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Mar 27, 2026 - 08:36 PDT

Investigating

Issue: Operator - Claro (724/05;12;38) Quality degradation

Start Time: 02:30 AM PDT - 03/27/2026
End Time: Ongoing

Summary:

We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Posted Mar 27, 2026 - 03:14 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries, Brazil).