Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - United States - Multiple Operators only for 10DLC
Incident Report for Telesign System
Resolved
Issue: United States (US) Multiple Operators 10DLC Quality degradation

Start Time: 10:30 PM PST - 01/28/25
End Time: 03:20 AM PST - 01/29/25

Summary:

We currently experience quality degradation toward United States for 10DLC traffic only.
SMS messages sent with 10DLC SID may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 00944447
Posted Jan 29, 2025 - 03:27 PST
Investigating
Issue: United States (US) Multiple Operators 10DLC Quality degradation

Start Time: 10:30 PM PST - 01/28/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States for 10DLC traffic only.
SMS messages sent with 10DLC SID may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 00944447
Posted Jan 29, 2025 - 00:36 PST
This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries, United States).