Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Brazil (BR) - Algar (724/07;32;33;34) - 03/12/25

Incident Report for Telesign System

Resolved

Date: 03/12/25
Start Time: 04:30 PM PST - 03/12/25
End Time: 05:36 AM PST - 03/13/25

Summary:
We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 00964931

Posted Mar 13, 2025 - 05:38 PDT

Investigating

Issue: Operator - Algar (724/07;32;33;34) Quality degradation

Start Time: 04:30pm PST - 03/12/25
End Time: Ongoing

Summary:

We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 00964938

Posted Mar 12, 2025 - 16:54 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (Brazil).