Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - Italy (IT) - Multiple Operators - 03/31/26

Incident Report for Telesign System

Resolved

Issue: Italy (IT) - Multiple Operators - Quality degradation

Date: 03/31/26
Start Time: 11:22 AM PDT - 3/31/26
End Time: 4:00 AM PDT - 4/1/26

Summary:

The quality issues toward Italy (IT) - Multiple Operators have been resolved.
SMS messages to these operators are now being delivered normally without delays.

Telesign worked closely with carrier partners to resolve the issue. We apologize for any inconvenience caused and appreciate your patience during the service interruption.

If you have any further questions, please contact support@telesign.com.

Posted Apr 01, 2026 - 04:50 PDT

Investigating

Date: 03/31/26
Start Time: 11:22 AM PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward Italy (IT) - Multiple Operators. Customers that send SMS messages to Italy (IT) - Multiple Operator users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Mar 31, 2026 - 11:58 PDT

This incident affected: SMS/SMS Verify - EMEA (Italy).