Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Phone ID Sim Swap addon Service Alert - United States

Incident Report for Telesign System

Resolved

Start Date: 11/11/2025
Start Time: 03:11 PM PST
End Date: 11/12/2025
End Time: 03:10 AM PST

We received notification from our partner that the issue previously noticed in the United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Dec 08, 2025 - 22:37 PST

Investigating

Date: 11/11/2025
Start Time: 03:11 PM PST
End Time: Ongoing

We received notification from our partner that Phone ID Sim Swap addon is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Nov 11, 2025 - 16:33 PST

This incident affected: Phone ID SIM Swap - NA & LATAM (United States).