Start Time: 07:54 AM - 11/10/2026 End Time: 09:37 AM - 11/10/2026
Network issues previously reported for Venezuela (VE) - Telcel C.A. (Movistar) (734/04) from Venezuela (VE) have been resolved. Venezuela (VE) - Telcel C.A. (Movistar) (734/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01269294
Posted Nov 10, 2026 - 10:05 PST
Update
We are continuing to investigate this issue.
Posted Nov 10, 2026 - 08:04 PST
Investigating
Start Time: 07:54 AM - 11/10/2026 End Time: Ongoing
We are currently observing a quality degradation towards Venezuela (VE) - Telcel C.A. (Movistar) (734/04) in Venezuela (VE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01269294
Posted Nov 10, 2026 - 08:01 PST
This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).