Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Sim Swap, Contact Match and Subscriber Status Service Alert - Canada

Incident Report for Telesign System

Identified

Start Time: 06:00 UTC
End Time: Ongoing

We received notification from our partner that Sim Swap, Contact Match and Subscriber Status is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Sep 04, 2026 - 00:24 PDT

This incident affects: Phone ID SIM Swap - NA & LATAM (Canada) and Phone ID Additional add-ons (Contact match, Subscriber status).