Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Contact Match and Sim Swap Service Alert - United Kingdom

Incident Report for Telesign System

Resolved

Date: 07/04/2025
Start Time: 09:00 AM PDT
End Time: 11:20 AM PDT

We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Jul 04, 2025 - 13:00 PDT

Identified

Date: 07/04/2025
Start Time: 09:00 AM PDT
End Time: Ongoing

We received notification from our partner that Contact Match and Sim Swap are currently having issues in the United Kingdom, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Jul 04, 2025 - 09:41 PDT

This incident affected: Phone ID SIM Swap - EMEA (United Kingdom) and Phone ID Additional add-ons (Contact match).