Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

2-Way service interruptions Colombia - 04/07/25

Incident Report for Telesign System

Resolved

Start Time: 12:20AM PDT - 04/07/25
End Time: 11:20PM PDT - 04/09/25

Previously reported issues with 2-Way SMS delivery toward Colombia have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 00976499

Posted Apr 09, 2025 - 23:18 PDT

Investigating

Start Time: 12:20am PDT - 04/07/25
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward Colombia.
Please note that all DLC are impacted .
Our team is investigating this issue and we will inform you once we come to a resolution.

SF 00976499

Posted Apr 07, 2025 - 00:27 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (Colombia).