Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Intelligence and Phone ID Service Alert - United States
Incident Report for Telesign System
Resolved
Start time: 06:39 AM PST 01/22/2025
End time: 02:15 PM PDT 01/22/2025

Dear customers and partners,

We are glad to inform that the previously reported delays in services for Intelligence and Phone ID transactions for US numbers have been mitigated. We will continue to monitor to ensure long term stability.

If you have any questions or concerns, please feel free to contact us at support@telesign.com
Posted Jan 22, 2025 - 15:04 PST
Identified
During proactive monitoring our internal team detected some issues which may cause delays for Intelligence and Phone ID transactions for US numbers. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Jan 22, 2025 - 09:53 PST
This incident affected: Phone ID Additional add-ons (Age verify, Breached number check, Call forward detection, Contact match, Contact plus, Subscriber status), Intelligence (Intelligence), Phone ID Contact - NA & LATAM (United States), Phone ID Number Deactivation - NA & LATAM (United States), Phone ID Porting Status - NA & LATAM (United States), Phone ID Live - NA & LATAM (United States), Phone ID Porting History - NA & LATAM (United States), Phone ID SIM Swap - NA & LATAM (United States), and Phone ID - NA & LATAM (United States).