Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Planned Maintenance - WhatsApp template creation (Unified Portal) - 03/17/2026-03/20/2026

Scheduled for Mar 17, 21:00 PDT - Mar 20, 21:00 PDT

Scheduled

Start Date - 03/17/2026
Start Time - 09:00 PM PDT
End Date - 03/20/2026
End Time - 09:00 PM PDT

Dear Customers and Partners,

We will be performing WhatsApp template creation module maintenance at the timeframe specified above. Customers using Unified Portal (http://my.telesign.com) to create custom WhatsApp templates and submit them for registration will not be able to do so during the maintenance window.

TeleSign core services will not be affected.

If you have any questions, please contact support@telesign.com

Posted Mar 17, 2026 - 08:52 PDT

This scheduled maintenance affects: Portals (Unified Portal - https://my.telesign.com), Verify API - Other channels (WhatsApp), and API Availability (Messaging API, Verify API).