Start Time: 9:30 AM PDT - 10/20/25 End Time: 2:23 PM PDT - 10/20/25
We received notification that the network issues previously reported by Multiple MNOs from Chile (CL) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01075067
Posted Oct 20, 2025 - 14:40 PDT
Update
Start Time: 9:30 AM PDT - 10/20/25 End Time: Ongoing
We received additional notification that Multiple MNOs from Chile (CL) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Posted Oct 20, 2025 - 10:17 PDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 10:13 PDT
Investigating
Start Time: 9:30 AM PDT - 10/20/25 End Time: Ongoing
We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01075067
Posted Oct 20, 2025 - 09:32 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (Chile).