Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Brazil - Claro (724/05;12;38)

Incident Report for Telesign System

Resolved

Issue: Operator - Claro Quality degradation

Start Time: 9:29 PM - 06/06/25
End Time: 10:30 PM - 06/06/25

Summary:

We received notification that Claro from Brazil is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01006130

Posted Jun 07, 2025 - 00:13 PDT

Investigating

Issue: Operator - Claro Quality degradation

Start Time: 9:29 PM - 06/06/25
End Time: Ongoing
Summary:

We received notification that Claro from Brazil is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01006130

Posted Jun 06, 2025 - 21:55 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (Brazil).