Per recent update from Colombian SMS regulators, marketing traffic in Colombia that falls outside the local regulator's approved timeframes will now be automatically queued for delivery the following business day.
Approved Timeframes (Colombia Local Time UTC-5): • Monday to Friday: 7:00 AM - 7:00 PM • Saturday: 8:00 AM - 3:00 PM • Sunday: No marketing traffic permitted
SMS Campaign types impacted by this change:
Collection notices, loan communications, financial services, promotions, and any messages encouraging commercial engagement.
Regulatory Reference: Colombian Law #2300/2023 (July 10, 2023) - GOV.CO
Special Requests: If you require after-hours delivery for specific campaigns, please submit your business case to Telesign Support including: • Expected volume • Campaign examples • Justification
Posted May 30, 2025 - 07:18 PDT
This scheduled maintenance affects: Regulatory Updates (NA & LATAM).