Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - Colombia (CO) - Movil SA (Tigo) (732/103;111;165) - 03/18/26

Incident Report for Telesign System

Resolved

This incident has been resolved.
Posted Mar 19, 2026 - 00:54 PDT

Identified

Date: 03/18/26
Start Time: 8:02 PM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward Colombia (CO) - Movil SA (Tigo) (732/103;111;165). Customers that send SMS messages to Movil SA (Tigo) (732/103;111;165) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Mar 18, 2026 - 21:36 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (Colombia).
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