Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Operator Alert - Outage Ecuador (EC) - Claro (Conecel / Porta) (740/01)

Incident Report for Telesign System

Resolved

Start Time: 09:03 AM - 10/14/26
End Time: 12:41 AM - 10/14/26

Network issues previously reported for Claro (Conecel / Porta) (740/01) from Ecuador (EC) have been resolved. Claro (Conecel / Porta) (740/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01253764

Posted Oct 14, 2026 - 12:59 PDT

Investigating

Start Time: 09:03 AM - 10/14/26
End Time: Ongoing

We are currently observing a quality degradation towards Claro (Conecel / Porta) (740/01) in Ecuador (EC), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.

SF 01253764

Posted Oct 14, 2026 - 09:04 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).