Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - Turkey (TR) ALL MNOs

Incident Report for Telesign System

Resolved

Date:08/05/25
Start Time: 08:10 AM PDT
End Time: 09:58 AM PDT

We received notification that the network issues previously reported by Turkey (TR) ALL MNOs from Turkey (TR) have been resolved. Turkey (TR) ALL MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01038555
Posted Aug 05, 2025 - 09:59 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 05, 2025 - 08:21 PDT

Identified

Date: 08/05/25
Start Time: 08:10 AM PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward Turkey (TR) ALL MNOs. Customers that send SMS messages to Turkey (TR) ALL MNOs users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

SF 01038555
Posted Aug 05, 2025 - 08:18 PDT
This incident affected: SMS/SMS Verify - EMEA (Turkey).