Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Major Outage

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Phone ID - Contact - Service Alert - United States

Incident Report for Telesign System

Resolved

Date: 09/29/25
Start Time: 11:07 PM PDT
End Time: 11:35 PM PDT

We have made adjustments from our side, and the issue should be resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Sep 30, 2025 - 01:26 PDT

Investigating

Date: 09/29/25
Start Time: 11:07 PM PDT
End Time: Ongoing

We received notification from our partner that PhoneID Contact is currently having issues in the United States, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Sep 29, 2025 - 23:45 PDT

This incident affected: Phone ID Contact - NA & LATAM (United States).