Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

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Operational

Degraded performance

Partial Outage

Major Outage

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Operator Service Alert - Quality degradation for 10DLC - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - 3/8/26

Incident Report for Telesign System

Resolved

Start Time: 12:18PM PST
End Time: 1:59PM PST

We received notification that the network issues previously reported by United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) from United States (US) for 10DLC traffic have been resolved. United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01140601

Posted Mar 08, 2026 - 14:37 PDT

Investigating

Issue: US Operator - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) quality degradation for 10dlc

Date: 3/8/26
Start Time: 12:18PM PST
End Time: /

Summary:

We currently experience quality degradation toward United States T-MOBILE for 10DLC traffic only.
SMS messages sent with 10DLC SID may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01140601

Posted Mar 08, 2026 - 13:18 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).