Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Quality degradation - United States (US) - All MNOs

Incident Report for Telesign System

Resolved

Date: 03/13/26
Start Time: 01:15 PM PDT
End Time: 02:56 PM PDT

We received notification that previously reported quality degradation toward United States (US) - All MNOs have been resolved. End users should no longer experience issues receiving SMS messages as all services are back to functioning properly.

If you have additional questions, please feel free to contact support@telesign.com.

Case # 01143397

Posted Mar 13, 2026 - 15:46 PDT

Investigating

Issue: United States (US) - All MNOs Quality degradation

Date: 03/13/26
Start Time: 01:15 PM PDT
End Time:

Summary:
We currently experience quality degradation toward United States (US) - All MNOs. Customers that send SMS messages to United States (US) - All MNOs users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Mar 13, 2026 - 13:23 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).