Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Alert - Kenya (KE) - Safaricom Limited (639/02) - 2/11/26

Incident Report for Telesign System

Resolved

Date: 2/11/26
Start Time: 9:32 PM PST - 2/11/26
End Time: 23:14 PM PST - 2/11/26

We received notification that the network issues previously reported by Safaricom Limited (639/02) from Kenya (KE) have been resolved. Safaricom Limited end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

01128786
Posted Feb 12, 2026 - 00:07 PST

Investigating

Start Time: 9:32 PM PDT- 2/11/26
End Time: Ongoing

We received notification that Safaricom Limited (639/02) from Kenya (KE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01128786
Posted Feb 11, 2026 - 21:36 PST
This incident affected: SMS/SMS Verify - EMEA (EMEA - All countries).