Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Quality degradation - United States (US) - Multiple MNOs

Incident Report for Telesign System

Resolved

This incident has been resolved.

Start Time: 9:30 PM PST - 01/20/25
End Time: 11:38 PM PST - 01/20/25

Posted Jan 20, 2025 - 23:47 PST

Investigating

Issue: US Operator - Multiple MNOs Quality degradation

Start Time: 9:30 PM PST - 01/20/25

Summary:

We currently experience quality degradation toward United States (US).
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 00940394

Posted Jan 20, 2025 - 21:42 PST

This incident affected: SMS/SMS Verify - NA & LATAM (United States).