Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - United States (US) - Multiple MNOs - 10DLC Degradation - 5/1/25

Incident Report for Telesign System

Resolved

Date:
Start Time: 6:57AM PDT - 1/5/25
End Time: 12:10 PM PDT - 1/5/25

We received notification that the network issues previously reported by Multiple MNOs from United States (US) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00987857
Posted May 01, 2025 - 12:27 PDT

Investigating

United States (US) - Multiple MNOs Quality degradation - 10DLC

Date: 1/5/25
Start Time: 6:57AM PDT
End Time: /

Summary:

We received notification that Multiple MNOs from United States (US) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 00987857
Posted May 01, 2025 - 07:31 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (United States).