Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - United States (US) - ATT Mobility

Incident Report for Telesign System

Resolved

Start Time: 18:47 PM PST - 04/17/26
End Time: 21:57 PM PST - 04/17/26

We received notification that the network issues previously reported byATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) have been resolved. ATT Mobility (310/016;030;150;170;280;380;410;670) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF[01159308]
Posted Apr 17, 2026 - 22:43 PDT

Update

Issue: United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) - Quality degradation

Start Time: 06:47 PM PST - 04/17/26

Summary:

We received notification that ATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01159308
Posted Apr 17, 2026 - 21:50 PDT

Investigating

Issue: US/CA Operator - Quality degradation

Start Time: 18:47 PT - 04/17/26
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States (US).
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.
Posted Apr 17, 2026 - 18:48 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (United States).