Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - United States (US) Canada (CA) - All MNOs 10DLC and TFN Quality Degradation - 9/28/25

Incident Report for Telesign System

Resolved

Start Time: 9:45AM PDT - 9/28/25
End Time: 11:18AM PDT - 9/28/25

We received notification that the network issues previously reported by United States (US) and Canada (CA) All MNOs for 10DLC and TFN have been resolved. United States (US) and Canada (CA) all MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01064492

Posted Sep 28, 2025 - 11:44 PDT

Investigating

Issue: Operator - [Operator Name] Quality degradation

Start Time: 9:45AM PDT - 9/28/25
Summary:

We received notification that all MNOs from United States (US) and Canada (CA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01064492

Posted Sep 28, 2025 - 09:51 PDT

This incident affected: Voice Verify - NA & LATAM (United States, Canada).