Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Phone ID Sim Swap Service Alert - Canada

Incident Report for Telesign System

Identified

Date: 09/28/26
Start Time: 10:19 am PST
End Time: Ongoing

We received notification from our partner that Phone ID Sim Swap is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Sep 28, 2026 - 13:04 PDT

This incident affects: Phone ID SIM Swap - NA & LATAM (Canada).