Start Time: 9:09 AM PST - 8/28/25 End Time: 02:00 PM PST - 8/28/25
We received notification that the network issues previously reported United States (US) have been resolved. United States (US) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Aug 28, 2025 - 14:03 PDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 28, 2025 - 09:26 PDT
Identified
Date: 8/28/25 Start Time: 9:09AM PST End Time: Ongoing
Summary: We currently experience quality degradation toward United States (US). Customers that send SMS messages to users may notice a difficulties in message delivery. Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.