Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10) [04/21/26]

Incident Report for Telesign System

Resolved

Start Time: 18:27 PM PST - 04/21/26
End Time: 19:47 PM PST - 04/21/26

We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) (420/04;09;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01160694

Posted Apr 21, 2026 - 21:09 PDT

Investigating

Start Time: 18:27 PM PST - 04/21/26
End Time: Ongoing

We received notification thatMTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01160694

Posted Apr 21, 2026 - 18:32 PDT

This incident affected: SMS/SMS Verify - APAC (APAC - All countries).