Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Mexico (MX) - Radiomovil Dipsa (Telcel) (334/002;02;020;066)

Incident Report for Telesign System

Resolved

Start Time: 06:38 PM PDT - 05/20/26
End Time: 08:27 PM PDT - 05/20/26

We received notification that the network issues previously reported by Radiomovil Dipsa (Telcel) (334/002;02;020;066) from Mexico (MX) have been resolved. Radiomovil Dipsa (Telcel) (334/002;02;020;066) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Posted May 20, 2026 - 20:27 PDT

Investigating

Issue: Operator - Radiomovil Dipsa (Telcel) (334/002;02;020;066) Quality degradation

Start Time: 06:38 PM PDT - 05/20/26
End Time: TBP

Summary:

We received notification that Radiomovil Dipsa (Telcel) (334/002;02;020;066) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

Posted May 20, 2026 - 20:09 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (Mexico).