Start Time: 9:15 AM PDT - 9/25/26 End Time: 10:07 AM PDT - 9/25/26
Network issues previously reported for all MNOs from Italy (IT) have been resolved. All MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01240364
Posted Sep 25, 2026 - 11:17 PDT
Investigating
Issue: Italy (IT) - All MNO's - Quality degradation
Start Time: 9:15 AM PDT - 9/25/26 End Time: Ongoing
Summary:
We are currently observing a quality degradation towards all MNOs in Italy (IT), which may cause delays in SMS delivery.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01240364
Posted Sep 25, 2026 - 09:43 PDT
This incident affected: SMS/SMS Verify - EMEA (Italy).