Date: 05/06/2025 Start Time: 2:15 AM PDT End Time: 04:00 AM PDT
We received notification that the network issues previously reported by Small Carriers in United States (US) from United States (US) have been resolved. United States (US) - Small Carriers end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted May 06, 2025 - 04:02 PDT
Identified
Issue: US Operator - Small Carriers Quality Degradation
Date: 05/06/2025 Start Time: 2:15 AM PDT End Time: Ongoing
We currently experience quality degradation toward Small Carriers in US. Customers that send SMS messages to Small Carriers in US users may notice a difficulties in message delivery. Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.