Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Service disruption for Phone ID Contact Match, SIM Swap and Subscriber Status - Canada

Incident Report for Telesign System

Resolved

Date: 03/28/25
Start Time: 10:42 AM PDT
End Time: 01:32 PM PDT

We received notification from our partner that the issue previously reported for Phone ID Contact Match, SIM Swap and Subscriber Status addons in Canada have been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Mar 28, 2025 - 14:06 PDT

Investigating

We have received notification that services for Phone ID Contact Match, SIM Swap and Subscriber Status in Canada are experiencing delays. We will inform you as soon as we receive a resolution.

Posted Mar 28, 2025 - 11:26 PDT

This incident affected: Phone ID SIM Swap - NA & LATAM (Canada) and Phone ID Additional add-ons (Contact match, Subscriber status).