Telesign system status

Telesign system status history

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📢 Important Regulatory Update: LATAM Mandatory Sender ID Registration Claro - El Salvador, Honduras, Nicaragua, Guatemala, Costa Rica

Scheduled for Sep 22, 2025, 13:48 PDT  -  Feb 19, 2026, 12:48 PST

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 02, 2025 - 08:55 PDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Sep 24, 2025 - 13:26 PDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Sep 22, 2025 - 13:58 PDT

Scheduled

Effective October 1st, 2025, Operator Claro has mandated that all traffic must complete Sender ID registration to ensure message delivery.

Starting October 1st, clients are required to begin registering their SenderIDs. However, please note that unregistered and generic SenderIDs will not be blocked until November 1st. During this transition period, traffic delivery will not be impacted, but we strongly encourage all clients to complete their senderID registration ahead of he November deadline.


Required Details:

*Registration ETA: 7 Days

Sender ID
Message sample
Company name
Traffic Type (OTP/ARN/MKT)
Company website (URL)
Industry Type
✅ Action Required:

Please submit your requests with the information as soon as possible by going to your My Telesign portal or sending the necessary information to Support@telesign.com



Thank you for your attention to this critical update.
Posted Sep 22, 2025 - 13:46 PDT
This scheduled maintenance affects: Regulatory Updates (NA & LATAM).