Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Quality degradation -Canada (CA) - All operators

Incident Report for Telesign System

Resolved

Start Time: 02:40 am PDT - 08/12/25
End Time: 04:03 am PDT - 08/12/25

We received notification that the network issues previously reported by Multiple operators from Canada have been resolved. Canada Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01041556

Posted Aug 12, 2025 - 04:41 PDT

Investigating

Issue: CA Operators - Quality degradation

Date: 08/12/25
Start Time: 02:40 am PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward CA Mulitple operators. Customers that send SMS messages to operators in Canada may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Aug 12, 2025 - 03:50 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (Canada).