Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Quality degradation - United States - Small carriers - 02/11/24

Incident Report for Telesign System

Resolved

Start Time: 08:11AM PST - 02/11/24
End Time: 02:00PM PST - 02/11/24

We received notification that the network issues previously reported toward Small Carriers in United States have been resolved. Small Carriers end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00951146

Posted Feb 11, 2025 - 15:08 PST

Investigating

Issue: US Operator - Small carriers - Quality degradation

Start Time: 08:11am PST - 02/11/24
End Time: Ongoing

Summary:

We currently experience quality degradation toward Small Carriers in US
Customers that send SMS messages to Small Carrier users may notice a difficulties in message delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 00951146

Posted Feb 11, 2025 - 11:20 PST

This incident affected: SMS/SMS Verify - NA & LATAM (United States).