Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - US Operator - Multiple Operators Quality degradation - 11/28/25

Incident Report for Telesign System

Resolved

Date: 11/28/25
Start Time: 10:10 PST
End Time: 10:43 PST

We received notification that the network issues previously reported by Multiple MNOs from United States have been resolved.
Multiple MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

If you have any questions, please contact support@telesign.com.
Case: 01095473

Posted Nov 28, 2025 - 09:44 PST

Identified

Date: 11/28/25
Start Time: 10:10 PST
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States Multiple MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.
Case: 01095473

Posted Nov 28, 2025 - 09:22 PST

This incident affected: SMS/SMS Verify - NA & LATAM (United States).