Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operator Service Alert -Brazil (BR) - TIM (724/02;03;04;08;17;18;54) - 01/30/26

Incident Report for Telesign System

Resolved

Start Time: 10:16am PST - 01/30/26
End Time: 4:16pm PST - 01/30/26

We received notification that the network issues previously reported by TIM (724/02;03;04;08;17;18;54 from Brazil (BR) have been resolved. TIM (724/02;03;04;08;17;18;54 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01122672

Posted Jan 30, 2026 - 17:03 PST

Investigating

Issue: Operator - TIM (724/02;03;04;08;17;18;54) Quality degradation

Start Time: 10:16am PST - 01/30/26
End Time: Ongoing
Summary:

We received notification that TIM (724/02;03;04;08;17;18;54) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01122672

Posted Jan 30, 2026 - 12:19 PST

This incident affected: SMS/SMS Verify - NA & LATAM (Brazil).