Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Service disruption for Phone ID Sim Swap in South Africa

Incident Report for Telesign System

Resolved

Dear Customers and Partners,

We have been informed that the issues mentioned have been resolved, and all services for the Phone ID Sim Swap product in South Africa are fully restored.

Start Date: 08/05/2026
Start Time: 04:00 AM PDT
End Date: 08/06/2026
End Time: 12:30 AM PDT

Should any further assistance be needed, please do not hesitate to contact us at support@telesign.com

Posted Aug 06, 2026 - 07:41 PDT

Investigating

We have received notification that services for Phone ID Sim Swap are experiencing delays. We will inform you as soon as we receive a resolution.

Date: 08/05/2026
Start Time: 04:00 AM PDT
End Time: Ongoing

Posted Aug 05, 2026 - 11:37 PDT

This incident affected: Phone ID SIM Swap - EMEA (South Africa).