Date: 11/22/25 Start Time: 4:20 AM PST End Time: 7:56 AM PST
We received notification that the network issues previously reported by Claro Networks in Central America have been resolved. Claro Networks end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Nov 22, 2025 - 12:59 PST
Investigating
Date: 11/21/25 Start Time: 4:20 AM PT End Time: Ongoing
Summary: We currently experience quality degradation toward Claro Networks in Central America. Customers who send SMS messages to Claro Networks users may notice difficulties in message delivery. Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.