Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Degraded performance

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Quality degradation - United States (US) - All MNOs

Incident Report for Telesign System

Resolved

Issue: US Operator - All MNOs Quality degradation

Date: 08/12/2026
Start Time: 09:30 PM PST 08/12/26
End Time: 09:45 PM PST 08/12/26
Summary:

Quality degradation towards all MNOs has been resolved. SMS delivery is now operating normally. We apologize for any inconvenience caused and appreciate your patience.

If you have any questions, please contact support@telesign.com.
Posted Aug 13, 2026 - 01:00 PDT

Update

Issue: US Operator - All MNOs Quality degradation

Date: 08/12/2026
Start Time: 09:30 PM PST 08/12/26
End Time: 09:45 PM PST 08/12/26
Summary:

We currently experience quality degradation toward Country All MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.
Posted Aug 12, 2026 - 22:33 PDT

Investigating

Issue: US Operator - All MNOs Quality degradation

Date: 08/12/26
Start Time: 09:30 PM PST 08/12/26
End Time: Ongoing

Summary:

We currently experience quality degradation toward Country All MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.
Posted Aug 12, 2026 - 21:51 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (United States).
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