Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Phone ID Live Service Alert - Philippines

Incident Report for Telesign System

Resolved

Date: 08/15/2025
Start Time: 06:28 AM UTC+0
End Time: 06:59 AM UTC+0

We received notification that the issue for Phone ID Live Service previously noticed in the Philippines has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Aug 15, 2025 - 02:26 PDT

Investigating

Date: 08/15/2025
Start Time: 06:28 AM UTC+0
End Time: Ongoing

We received notification from our partner that Phone ID Live addon is currently having issues in Philippines, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Aug 15, 2025 - 00:07 PDT

This incident affected: Phone ID Live - APAC (Philipines).