Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Degraded performance

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Under maintenance

Operator Alert - Mexico (MX) - Radiomovil Dipsa (Telcel) (334/002;02;020;066)

Incident Report for Telesign System

Resolved

Start Time: 12:28 PM PDT - 07/27/25
End Time: 12:43 PM PDT - 07/27/25

We received notification that the network issues previously reported by Radiomovil Dipsa (Telcel) (334/002;02;020;066) from Mexico (MX) have been resolved. Radiomovil Dipsa (Telcel) (334/002;02;020;066) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01033533
Posted Jul 27, 2025 - 13:42 PDT

Investigating

Start Time: 12:28 PM PDT - 07/27/25
End Time: Ongoing

We received notification that Radiomovil Dipsa (Telcel) (334/002;02;020;066) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01033533
Posted Jul 27, 2025 - 12:30 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries, Mexico).