Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Phone ID Sim Swap and Porting History Service Alert - Colombia

Incident Report for Telesign System

Resolved

Date: 06/25/26
Start Time: 09:09 am PDT
End Time: 09:51 am PDT

We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Jun 25, 2026 - 10:44 PDT

Identified

Date: 06/25/26
Start Time: 09:09 am PDT
End Time: Ongoing

We received notification from our partner that Phone ID Sim Swap and Porting History is currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Jun 25, 2026 - 09:52 PDT

This incident affected: Phone ID Porting History - NA & LATAM (Colombia) and Phone ID SIM Swap - NA & LATAM (Colombia).